About the Session

Healthcare organizations depend on increasingly complex IT ecosystems to deliver safe, efficient clinical care, and radiology departments often feel the strain of poorly coordinated change. This session addresses the real-world need for a clearer, more reliable approach to IT transformation—one that reduces disruption, builds trust between clinical and informatics teams, and delivers measurable operational value. 

Participants will learn a practical, field-tested framework for managing IT change in radiology, grounded in strong clinical–informatics collaboration and disciplined project management. Attendees will take away six actionable strategies, including how to work effectively within matrixed healthcare organizations, establish meaningful clinical–IT program management partnerships, engage clinical leaders as change champions, align IT initiatives with day-to-day workflows, apply formal project management tools, and sustain improvements through continuous feedback and measurement. 

By the end of the session, attendees will understand how these approaches can improve clinician satisfaction, strengthen risk assessment, and enhance system reliability. Participants will leave with clear, transferable insights they can apply to guide IT change efforts within their own departments and organizations—moving from confusion to clarity in a way that supports long-term success. 

Objectives 

  • Identify six strategic approaches to managing IT change in radiology departments. 
  • Recognize how clinical-IT partnerships and leadership engagement drive successful technology adoption.
  • Use structured project management tools to align IT initiatives with clinical workflows and operational goals.
Session Number

2012

Format

+Virtual Live Stream, Education Session

Learning Topic
Enterprise ImagingProductivity & WorkflowProfessional DevelopmentSystem Management
Credit Type
ACCME-MDASRT-RTCAMPEP-MPCECSIIM IIP-CIIP

Presented By

 

Heather R. Gordon, BS, PMP

IT Program Manager
Mayo Clinic

Robert A. Paul, MBA, CIIP

Administrator Radiology Systems and Informatics
Mayo Clinic