Event Speaker

Heather R. Gordon, BS, PMP

IT Program Manager

Mayo Clinic

Heather Gordon is an IT Program Manager at Mayo Clinic, where she supports Radiology Systems and Informatics. With nearly 25 years of experience as a program and project manager, Heather leads a team that manages software implementations from image acquisition to archival, including PACS, DICOM routing, voice recognition and reporting, post-processing, and Imaging AI. She holds a B.S. degree in Scientific and Technical Communications from Michigan Technological University and is PMP certified. Heather’s expertise and leadership in radiology informatics significantly contribute to the advancement of medical imaging technologies.

Sessions

From Confusion to Clarity: A Radiology Department’s Blueprint for IT Change Success

Presented by Robert A. Paul, MBA, CIIP, Heather R. Gordon, BS, PMP Jun 10, 2026 | 1:45 PM.

Healthcare organizations depend on increasingly complex IT ecosystems to deliver safe, efficient clinical care, and radiology departments often feel the strain of poorly coordinated change. This session addresses the real-world need for a clearer, more reliable approach to IT transformation—one that reduces disruption, builds trust between clinical and informatics teams, and delivers measurable operational value. …