Event Speaker
Heather R. Gordon, BS, PMP
IT Program Manager
Mayo Clinic
Heather Gordon is an IT Program Manager at Mayo Clinic, where she supports Radiology Systems and Informatics. With nearly 25 years of experience as a program and project manager, Heather leads a team that manages software implementations from image acquisition to archival, including PACS, DICOM routing, voice recognition and reporting, post-processing, and Imaging AI. She holds a B.S. degree in Scientific and Technical Communications from Michigan Technological University and is PMP certified. Heather’s expertise and leadership in radiology informatics significantly contribute to the advancement of medical imaging technologies.
Sessions
Report Distribution During an Enterprise Downtime
Electronic Health Record (EHR) systems are integral to the efficient operation of healthcare facilities, including radiology departments. However, EHR downtimes can occur due to various reasons, including system upgrades, cyber-attacks, or technical failures. During such downtimes, radiology departments must have robust contingency plans to ensure continued operation and patient care. This topic explores the systems…