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SIIM Annual Meeting
  • Attend
    • Who Attends
    • Networking Events
    • Hotels & Venue
    • Preliminary Program
    • Press Registration
    • Justification Letter & Tips
    • Health & Safety
  • Program
    • Program Agenda
    • Featured Education
      • General Sessions
      • Learning Labs
      • Scientific Presentations
    • Learning Zones
      • AI Playground
      • Hackathon
      • Learning Theaters
      • Ask the Informaticists
    • Continuing Education
    • Speakers List
    • Preliminary Program
  • Tech Expo
    • InformaticsTECH Day
    • Exhibitors
    • Alphabetical Exhibitor List
    • Product Categories
  • Pre-Conference
    • Epic Users Group Meeting
    • SIIM-ACR Data Science Summit
  • Exhibit+Sponsor
    • Exhibit Signup
    • Sponsor + Advertise
    • Booth Contract
    • Rules & Regulations
    • Exhibitor Resources
    • Vendor Prospectus
    • Suitcase Marketing Policy
  • Register Now
Gordon-Heather
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Event Speaker

Heather R. Gordon, BS, PMP

IT Program Manager
Mayo Clinic

Heather Gordon is an IT Program Manager at Mayo Clinic, where she supports Radiology Systems and Informatics. With nearly 25 years of experience as a program and project manager, Heather leads a team that manages software implementations from image acquisition to archival, including PACS, DICOM routing, voice recognition and reporting, post-processing, and Imaging AI. She holds a B.S. degree in Scientific and Technical Communications from Michigan Technological University and is PMP certified. Heather’s expertise and leadership in radiology informatics significantly contribute to the advancement of medical imaging technologies.

Sessions

Report Distribution During an Enterprise Downtime

Presented by Robert A. Paul, MBA, CIIP, Heather R. Gordon, BS, PMP, Derrick Brownlee, MS May 23, 2025 | 7:30 AMOregon Ballroom 203

Electronic Health Record (EHR) systems are integral to the efficient operation of healthcare facilities, including radiology departments. However, EHR downtimes can occur due to various reasons, including system upgrades, cyber-attacks, or technical failures. During such downtimes, radiology departments must have robust contingency plans to ensure continued operation and patient care. This topic explores the systems…

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